Flying Qantas Economy Class From Santiago To Sydney

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TRAVEL | Qantas operates four flights a week between Santiago and Sydney, and is one of the few direct connections that any airline offers between Australia and South America. The plane that’s currently used on the route is the Boeing 747-400 (“747”). After flying much of the past month on LATAM within South America, and on LATAM from Australia to Santiago, I was looking forward to seeing how the Australian flagship would far on the flight back home (you can read about my flight to Santiago with LATAM here).

Check In

Check in at Santiago Arturo Merino Benitez was simple and straight forward. A reasonable, but not too long line, and friendly service at the counter. You can check in online, but if you have any luggage you’ll still need to head to the check in counters at the airport. Flying Economy means no fast track through security or lounge access of course.

Luggage

Checked luggage is included with all Qantas Economy tickets when flying international. You can check-in two bags up to 23kg, and on carry-on bag up to 7kg.

Service

I have flown a lot with Qantas both internationally and domestically over the past few years and have found that the level of service has really improved during this time. Our flight was full of friendly staff who struck a good right balance between being friendly and talkative without sacrificing professionalism and efficiency.

Cabin

The Qantas Economy cabins on the 747 that flies from Santiago to Sydney features 275 seats, in a 3-4-3 layout. There are enough flight attendants around so getting the attention of someone should you need assistance isn’t an issue. Colour wise it’s black, white and red, with a carbon fibre-like pattern on the back of the seats, which all fits in with the current generation of Qantas branding. When it comes to cleanliness, everything nice and clean.

Seat

The fabric seat has dimensions of about 79cm x 45cm, a bit smaller than other seats we’ve been on when flying economy this distance. Like any economy seat, it doesn’t recline that far back (15cm in this case). There’s an adjustable cushioned headrest which is handy when you want to get some sleep.

There are small armrests, and a mesh pocket sleeve at the back of the seat in front to place a few things, but do be aware that it’s quite small. There’s not much space to get work done with the tray down if you’ve got a laptop, but for a tablet sized device it’s possible to get some productive stuff done.

There’s a USB port for charging devices, and a power outlet but do be aware that the power provided is at USA power standards of 110V AC 60 cycles (Hz), not Australian power standards of 220V AC 50 cycles (Hz).

Entertainment

The back of each Qantas Economy seat has a 26.9cm screen, which is bigger than that offered by many competitors. There’s loads of movies, entire box sets of television programmes, music, games and apps, all of which rotate regularly to ensure that the content remains fresh and current. Australian content is well represented. Provided headphones are acceptable, but if you’re anything like me you’ll bring your own noise cancelling headphones and an adapter for the headphone socket.

Food

Meals are included with all Qantas Economy tickets, with the exact options changing depending on what time of day you are flying. I was on the flight that departed at 1:30pm so it was lunch and dinner on the 14 hour, 20 minute flight.

For lunch it was a choice of chicken and quinoa salad, pork loin with veggies, and beef bourguignon with veggies. I opted for the pork loin, which was crusted with mustard and herbs and served with cauliflower grating, carrots and asparagus. My wife opted for the chicken and quinoa salad with shredded vegetables and lemon dressing. Both were quite tasty, and benefited from being light dishes using the kind of ingredients that hold up well in the air. The mains are served with herb bread, mocha and chestnut mousse, tea, hot chocolate, and chocolate.

Mid flight we were offered chocolate alfajor, corn empanada, ice-cream and fresh fruit. I was a asleep when the empanada came out but grabbed an ice-cream.

For dinner we opted for chicken with black pepper and soy sauce, roast pumpkin, and sauteed silverbeet, and seared salmon with broccoli, chorizo, potato puree and olive tapanade. Like the lunch, both options were quite decent. There was also an option of grilled beef salad with caponata vegetables and mustard dressing.

For drinks its a selection of wine, beer, spirits, cocktails, soft drinks, fruit juices, coffee and tea which are all available at meal time and throughout the flight on request.

Amenities

The provided amenities kit includes a dental kit, eye mask and earplugs. Also on the seat when you first board is a blanket, a pillow, a bottle of water.

Verdict

Overall I enjoyed my Qantas flight from Santiago to Sydney. The food was decent by economy standards, the service was friendly, and the entertainment selection great. It would have been nice to have had a seat that was a touch bigger, like some of the competitors, but overall I’d have no hesitation in doing this flight again.

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Paul
Paul
Paul founded The City Lane back in 2009 as a place to share photos of his travels around Europe with friends and family. The City Lane might have changed quite a lot since those early days but one thing that’s remained constant is Paul’s passion for food, travel and culture, and a desire to photograph and write about his experiences. Paul has a strong inquisitive nature that drives him to look beneath the surface in order to discover what really makes a city and its people tick, and what better way to do this than over a good meal or drink, with a city’s locals, at places that people who live in that city actually frequent. Paul is also a co-host of The Brunswick Beer Collective, a podcast that may or may not actually be about beer.

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